CANCELLATION & REFUND POLICY
Cancellation requests will only be processed if made by the initial authorizing party and if received in writing. There will be no refunds of any monies for any cancellation requests made after the cooling-off period of 7 days from the date of order. For security and training purposes, all calls, inbound and outbound, made through HaveYourWebsite corporate offices are digitally recorded and the recordings form a part of the verbal contract between HaveYourWebsite and the client.
Any cancellations done after the cooling-off period by the client, for any reason, will lead to a full payment of the agreed price and immediate termination of the contract, unless otherwise mutually agreed between HaveYourWebsite and the Client.
DESCRIPTION OF SERVICE
ACCESS TO INFORMATION
Calls may be recorded for training and quality purposes.
CHANGES TO WEBSITE
HaveYourWebsite will not be liable for any copyright infringements that are caused due to materials submitted by the client.
Any additions to the brief where HaveYourWebsite makes no charge will be done at the sole discretion of HaveYourWebsite and for such additions HaveYourWebsite will not accept any responsibility to ensure that such additions are error free. We reserve the right to charge the Client accordingly for any correction to these additions or for further additions.
HaveYourWebsite will not be responsible for any loss of earnings, compensation or costs incurred due to any work carried out by the Client, on behalf of the Client, or by any third-party agents appointed by the Client.
HaveYourWebsite is not liable for loss of earnings, compensation or costs incurred because of the unavailability of the website, servers, software or other material provided by its agents.
DATABASE, E-COMMERCE & APPLICATION DEVELOPMENT
Where site and applications are developed on servers that are not provided by HaveYourWebsite, the Client will be responsible to provide and/ or seek any information, support, additional software and/ or co-operation relating to the server required for application to be developed correctly. For developing large applications, the Client will be responsible for providing a suitable testing environment, identical to the Client’s final production environment.
Any application or programming pertaining to a website developed by HaveYourWebsite, the Client is expected to fully test them before making the same generally available for use. HaveYourWebsite will endeavor but not obliged to correct errors, “bugs” or other issues are found in the website developed by us after the site is live to meet the standards of site’s function outlined in the brief.
Client will be charged as soon as they sign up over the phone. HaveYourWebsite also reserves the right to pursue alternative means of payment up to and including debt collection services and customer shall be liable for all collection costs, including without limitation, attorneys’ fees.